FAQ
Is this a DIY kit or ready-made?
Both! Our star is the DIY Decoden Kit β everything you need to make your own whipped-cream badge reel at home (no experience needed; if you can frost a cupcake, you can make this π§). Prefer we make it for you? Choose Ready-to-Wear and we'll hand-pipe it to order.
How long will my order take?
We're in Early Access β our very first drop β so orders take a little longer than they will down the road. Once your order is placed, please allow about 3β4 weeks to reach you. You'll get a tracking number by email as soon as it ships.
What do Early Access members get?
First-drop pricing, a say in which designs we make next, and a little bonus with your first order. π
Can I personalize my reel?
Yes! DIY kits come with a full AβZ letter set so you can spell your name or credential (RN, LPN, CNA, RTβ¦), and you can add extra letter packs or cream colors. Ready-to-Wear lets you add your name or role for free.
How do I care for it?
Keep it dry, keep hand sanitizer off the charms, and store it flat while it cures. Full care tips are in our How It Works guide.
Need help?
Email support@reelcuteshop.com β we reply within 24 hours.